Frequently Asked Questions

Munibit is a website platform built exclusively for small local governments in the United States, including municipalities, counties, townships, main streets, chambers, and special districts. It includes a modern, ADA-supportive website plus built-in tools for document management, online payments, public notices, meeting calendars, forms, and more. Plans start at $99/month with no surprise setup fees for populations under 10,000.

Yes! You can Schedule a Demo with one of our account managers. They will show you the full product and answer any questions you have.

For small local governments, the best website platforms are those built specifically for government use rather than adapted from commercial or business-focused tools. Munibit is one of the few platforms built exclusively for small municipalities and counties in the United States. It includes government-specific tools like public notice publishing, meeting calendar management, document libraries, and ADA-supportive design, all without requiring third-party plugins or a dedicated IT team. Plans start at $99/month, making it one of the most affordable options available for small local governments.

The most practical approach for a small municipality is to choose a platform that includes ADA-supportive design and built-in government tools from the start, rather than building a custom site or piecing together separate services. Munibit is built to support WCAG 2.1 AA accessibility standards, which aligns with the DOJ ADA Title II compliance requirements for government websites. Because setup, design, and data migration are included at no extra cost for municipalities under 10,000 in population, small towns and townships can launch a professional, compliant website without a large upfront investment.

Most website platforms are designed for businesses and adapted for government use as an afterthought. Munibit is purpose-built for cities, towns, townships, villages, boroughs, and counties. The platform is designed around the specific workflows of local government, including public records access, resident communication, meeting management, and online resources. Munibit serves municipalities typically under 10,000 in population and counties typically under 20,000, with transparent pricing and no long-term contracts.

A Munibit website gives your residents 24/7 access to government information, documents, meeting agendas, forms, and alerts in one organized, mobile-friendly location. For staff, it reduces phone calls, simplifies document publishing, and eliminates the need to manage multiple third-party tools. Everything is built in and supported by a dedicated account manager at no extra cost.

• Mass Notifications: Mass text and email notifications system with included opt-in form.

• Searchable PDFs: Search and manage PDF forms like property cards or public records.

• Reservations: Reserve buildings, office space, pavilions, courts, & more

• Payment Processing: One-Off, Checkout, or Reservation payments

• AI Assist Text Editor: Use artificial intelligence to write new or improve existing content (using prompts)

• Resources: Agenda & Minutes, Ordinances, Newsletters, & more

• Calendar: Upcoming Events, & Council & Committee Meetings

• Forms: Submit an event/photo/concern, volunteer sign-ups, newsletter opt-ins, etc.

• People & Groups: Elected Officials, Committees & Departments

• Directory: Categorized Business Directory, Guided Tours, Interactive Map, & History

• Posts: News, Events, & Community

• Alerts: Health, safety, traffic, etc. on any page with a direct link.

• Images: Videos, Gallery & Carousel Views

• Embeds: 3rd party modules

• Property: Commercial Property Management & Listings

• Links: Links or Buttons

• Ads: Local Advertisements

• Videos: Standalone video player

• Text: Formatted Text

• Full Readymade Website: Municipal, Visitor, or Community Website

• Content Management: All Features

• Custom Domain Setup: (Custom Domain Setup: You must purchase your custom domain separately through a 3rd party provider, like GoDaddy. We will help connect your custom domain once your paid MembershipWare plan begins.)

• Support & Training: Unlimited (M-F, 8am-4pm)

Munibit is built exclusively for small local governments in the United States, which means every feature, every pricing decision, and every support interaction is designed around the needs of small municipal and county teams.

Specific differentiators include: no surprise fees for setup, design, or support for municipalities under 10,000 in population; US-based support from a dedicated account manager; transparent monthly or annual pricing with no long-term contracts; and a readymade website structure that launches in weeks, not months. Munibit is an independent, family-owned business headquartered in St. Charles, Missouri.

Small municipalities need platforms built for their specific requirements: ADA compliance support, agenda and document management, easy content updates for non-technical staff, and pricing that fits a limited budget. Munibit is designed specifically for this market. Unlike general-purpose website builders, Munibit is built around the workflows and compliance needs of small cities, towns, and counties.

Most website platforms require municipalities to piece together third-party tools for things like meeting agendas, public notices, and accessibility features. Munibit includes these tools by default. Built-in functionality means less setup, lower long-term cost, and fewer things to break or go out of compliance.

Local governments have unique needs that general website platforms were not built to address. Munibit is purpose-built for small and mid-sized municipalities and counties, with features that reflect how local governments actually operate. It supports WCAG 2.1 AA accessibility standards, integrates with common government workflows, and is managed through a simple interface that does not require a dedicated IT team.

Small local governments can build ADA-supportive websites by choosing a platform that is designed with accessibility built in rather than added on. Munibit is built to support WCAG 2.2 AA standards, which align with the DOJ ADA Title II requirements for government websites. The platform handles the foundational accessibility work so your staff can focus on keeping content current.

Yes. Munibit offers flat-rate pricing starting at $99/month, designed specifically for small municipalities and counties that cannot justify enterprise software costs. There are no hidden fees, no per-user charges, and no long-term contracts required.

Yes. If your municipality or county already has a website, you can embed any individual Munibit tool by copying and pasting a short code snippet. This means you can add tools like online payments, public notices, or a meeting calendar to your existing site without rebuilding it.

Most Munibit websites launch within 12 weeks. Because Munibit provides a readymade municipal website structure, you do not have to wait on a design agency or build from scratch. Your account manager handles the entire setup, design, and data migration process for you.

No development or design experience is required. Munibit handles setup, design, and data migration for you. If you want to customize your site after launch, the platform is easy to update without any technical background.

Any staff member you give access to can edit the website. You can assign multiple users with different permission levels. The Munibit support team is also available Monday through Friday to help with updates at no extra charge.

Yes. .gov domains are now available to municipalities and local governments, not just federal agencies. Munibit will walk you through the third-party application process at no extra cost and help you connect your new domain once it is approved.

Yes. As long as you have access to your DNS records, Munibit will help you transfer and connect your existing domain to your new website at no extra cost.

You must purchase your custom domain separately through a 3rd party provider (like GoDaddy). We will help connect your custom domain once your paid Munibit plan begins.

No. Munibit does not limit the number of pages, documents, files, or storage on your website. You can add as much content as your municipality or county needs.

Yes. Munibit provides free ongoing support and training for all customers. You can schedule a training session or reach the support team by email Monday through Friday, 8am to 4pm. There are no support fees and no limits on how often you can reach out.

To get started, Schedule a Demo!